- Products that have been delivered more than 10 days ago - Products that have been used even once - Products that have been soiled, damaged, lost or discarded - Products that have been altered, washed or cleaned - Sale products - Products that have been returned without prior notice - Products purchased in-store cannot be returned or exchanged at this shop.
*For returns or exchanges of products purchased in-store, please contact the store directly.
・Products purchased outside our shop

If the return is deemed to be due to a mistake on our part (such as a defective product or receiving a product that is different from what you ordered), we will cover the shipping costs for the return.
Customers are responsible for shipping costs for returns due to customer reasons.

After we have inspected the returned item, we will process your refund.
Refunds will be made to the payment method used at the time of purchase.
*Please note that applications made on Saturdays, Sundays, national holidays, long vacation periods, and the periods leading up to them will be processed after the vacation period.
For those who paid by credit card, depending on the date of the transaction, the cancellation may be refunded in the following month.
If you return an item for which you used a coupon, we will refund the amount after the coupon discount.
Please note that coupons cannot be refunded once used.
For cash on delivery orders, refunds will be made by bank transfer to your designated bank account.

We apologize for the inconvenience, but please contact us by selecting "Product Inquiry" from " CONTACT " and providing your order number.